All confirmed orders are processed and dispatched within 2–4 business days.

Delivery time takes 5–10 business days, depending on location.

Customers will receive a tracking ID once the order has been shipped.

Shipping charges (if applicable) are shown at checkout before payment.

We are not responsible for delays caused by courier partners, weather, or unforeseen issues.

Please provide accurate address and contact details to ensure smooth delivery.

Currently, we ship only within India (expandable later).

We accept secure online payments through UPI, net banking, and wallets (as supported by our payment gateway).

All payments must be completed in Indian Rupees (INR) at the time of purchase.

Orders will be processed only after successful payment confirmation.

Shining Aura does not store or misuse your card/banking details; all transactions are handled by trusted third-party payment gateways.

In case of payment failure, please retry or contact your bank/payment provider.

If the payment is deducted but the order is not confirmed, the amount will be automatically refunded to your account within 5–7 business days.

We reserve the right to cancel any order if fraudulent or suspicious payment activity is detected.